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Waste at the IRS

Posted by richrobinson 9 years ago to The Gulch: General
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This may seem small but yesterday we received a letter at work from the IRS telling us they had changed our mailing address. It listed our old address and said it would be changed to the new one. The next letter we opened was also from the IRS and it had our new address on it. The letter was sent to confirm that they would now start using that address. Two nearly identical letters sent in two different envelopes. Why not just list the old and new address in one letter. I hate inefficiency. What sucks is the only change is our street is now called a Road and not an Avenue.


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  • Posted by Herb7734 9 years ago
    Oh Rich, I feel your pain. However I think if you look closely and any government agency, without exception, you will find waste to an astounding degree. It is built in to the very nature of governments with mixed economy as their monetary method. This methodology applies not only to money but to every phase of everything that they are supposed to regulate. It's simply a matter of too much government = too much regulation = too many screw-ups = too much loss of freedom.
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  • Posted by mshupe 9 years ago
    I think a lot of financial services related organizations do this for security reasons, like credit card companies. It may seem duplicitous may actually a best practice. The real waste at the IRS is their massive salaries and benefits they amass and much worse the cost of compliance imposed on people and businesses.
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  • Posted by edweaver 9 years ago
    I have received the same letters only each was mailed from a different IRS office. Maybe they are doing their best to prop up the postal service. :)
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    • Posted by 9 years ago
      Somebody has to. I wonder what would happen if UPS took over the Post Office duties? How many people would they get rid of?
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      • Posted by edweaver 9 years ago
        At least a third. They would also close at least a third of the post offices too. Of course the post office would do the same thing if we got government out of it and they received some competition. Do or die.
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        • Posted by 9 years ago
          My brother works at a bulk mail mail center. When a similar facility closed 3 guys transferred to where he was. The closed center was re-opened briefly for logistical reasons and then closed again in a few months. The 3 guys who transferred sued claiming they would have been paid overtime if they still worked there. The post office paid them for lost overtime pay. Maybe I should say the taxpayers paid them. What a waste.
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  • Posted by Mitch 9 years ago
    Not to pee in the punch bowl but if this was all the waste the government did, I’d say its 100% efficient. The problem with the government departments is a lack of competition for one’s job or usefulness. They have no reason in the world to be efficient as being efficient means more work for them.

    They have to spend money from there budget every year to get the same money the next year, if they don’t spend the money, they get docked during the next fiscal year. What happens is the internal departments all work together to find ways to spend your cash. Money gets pushed around from department to department until it’s all gone and no one can think of anything else they could possible buy. All of this is to ensure that they get the same amount or more next year so they can do it all over again, with your cash.

    I worked for the Bureau of Land Management as a contractor in Information Technology initially then as a government employee. Many times I protested that we shouldn’t spend money on useless equipment just to deplete the budget. As you know, the computer industry moves quick, many times they purchased equipment and let it just sits until it’s worthless.

    A simple solution is to put the services that these departments provide out to bid and make the government bid on providing its own services. Of course, lowest bidder wins. This will never happen but I wish…
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    • Posted by $ sekeres 9 years ago
      Even bidding out goods and services doesn't always work -- if shoddy, inefficient "providers" claim to be qualified. In one particularly frustrating instance in a public hospital laboratory where I worked, the staff ended up writing bid specifications for heavy-duty cotton swabs that included a functional irrelevancy (package color?) to differentiate between 2 suppliers with vastly different quality control standards. We couldn't get the Accounting Department bureaucrats to understand and/or care that after subtracting the unusable percentage of the "low" bidder's products (not to mention paying college-educated employees to sort and discard swabs that were broken, missing tips, etc.), the "higher" bid was actually less expensive!
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      • Posted by Mitch 9 years ago
        That is a problem but in my opinion it’s unrelated to the problem of waste, low bid is where we should start. Its how the bid writers write the bid and how the bidders respond. You will always have the quid-pro-quo issues with bids and that is why people should get fired. Write the bid with the standards for cotton swabs that meet your specifications. Just because a bidder found a hole in your request for bid, it shouldn’t even be the bidders fault.

        Case in point, I used to sell personal computers to companies and I responded to purchase bids all of the time. One particular bid was for a large electric company in my area which just built a new campus and needed to furnish the facility with new computers. They submitted a bid that was extremely tight for once specific module of HP computer with a specified hard drive size and ram. I was not only able to win the bid for my company but save the utility company hundreds of thousands of dollars by submitting a bid response that included that exact model but with third party hard drives and RAM.

        My point is, the bid and bid response process allows for innovation…
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        • Posted by $ sekeres 9 years ago
          Sorry. I wasn't clear. The waste was not in the bid & response process per se. The systemic waste (minor, in this example, but symptomatic) occured for several reasons. Among those are that everything (from building additions costing millions of dollars to 50c packages of Q-Tip equivalents and the proverbial paper clips) had to go through the same bidding process when, below some $ cutoff, it would have been more efficient to simply purchase from petty cash. And that the entrenched bureaucracy (over the protests of our lab staff) kept purchasing from "low" bidders whose paperwork met specifications ("Form xxx is filled out in every particular"), but whose products did not -- like train cars filled with mouldy soybeans in LA, instead of with wheat in MN. My point is that the bid process is a tool that is only as efficient as its users.

          By the way, I second your experience of the frustration of the baseline budgeting process and its disincentives to plan and save. Glad to have moved on.
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  • Posted by JCLanier 9 years ago
    Rich: look at it this way, it could have been a letter stating money was owed or that you were going to be audited... Now that's a ball buster.
    In either of these cases you probably would have received only one notice! Go figure.
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    • Posted by $ sekeres 9 years ago
      Once we got a "money owed" letter. Turned out they had transposed 2 digits in one of the children's SS#s. 2 months later, 2 otherwise identical "amended return" letters arrived correcting their error -- one addressed to each "Tax Payer Unit" parent.
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      • Posted by $ nickursis 9 years ago
        A "TPU"! What a crock! Now we are "units"? I will vote for whatever candidate promises in blood, to eliminate these idiots. Or sell the whole unit to China, they would fit right in there....
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  • Posted by $ nickursis 9 years ago
    A classic case of how government worms along. One dude is the change address dude, and one dude is the confirm address dude. 2 dudes doing a job one could do. Efficiency par excellence! But they will just tell you how good a custodian of our money they are, their toilets seats only cost 350.00 unlike the military's!
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